Careers

Audition dates: February 3–5, 2020

Base compensation for the 40-week 2020/21 Season: Principal, $73,118.60 (Includes EMG and instrument maintenance/insurance allowance)

Benefits include: Fully paid medical/dental insurance, LTD, AFM pension plan, and paid parking 

View Audition Repertoire 

Preliminary and semi-final rounds on February 3 & 4 will be held at First United Methodist Church. View map and instructions 

Final round on February 5 will be held at the Arlene Schnitzer Concert Hall. View map and instructions

Please direct further correspondence or questions to Leah Ilem, orchestra personnel manager. 

No phone inquiries, please.

The Oregon Symphony is a proud partner orchestra of: 

SUMMARY: The Development Associate is responsible for the gift processing, receipting, tracking and gift acknowledgment functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Essential responsibilities include gift processing, project managing acknowledgements, database coordination, VP and development team support. The positon duties include:

Database Gift Processing

• Prepare gifts for processing
• Deposit checks to bank daily
• Segment and prepare daily gift batches for distribution and sign-off
• Coordinate and execute gift batch entry and posting into the database
• Prepare and deliver gift batch entry collateral for Finance
• Process and track matching gifts, stock transfer info, IRA distributions, soft credit via donor advised fund, etc.
   

Acknowledgement Letters

• Data extraction and segmentation
• “Quality engineering” process to find and implement efficiencies
• Customizing and printing letters
• Distributing and project managing letter signatures
• Mailing letters in a timely and organized manner
   

Database

• Pull reports and queries from the Tessitura database
• Routine and case-by-case data extraction
• Database hygiene
• Maintain records of gifts, transmittals and receipts in database and hard copy files
• Contact donors on an as needed basis to maintain up to date contact and gift processing information
   

VP and Development Team Support

• Manage routing documents/lists to the Development team for review
• Manage InSymphony magazine data and monthly edits from team
• Coordination and execution of prospect research including obituary research
• VP support (creating and maintaining a call list, calendar assistance)
• Support for events
• Backup support for donor cultivation and stewardship
• Answering the phone at the front desk
• Other duties as assigned
   

QUALIFICATIONS: The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Education and/or Experience: Associate’s degree (AA) or equivalent from two-year college or technical school; basic understanding of fundraising and 1-3 years of related experience preferred.
• Language Skills: Ability to write clearly with proper spelling and grammar to produce gift acknowledgments. Ability to speak effectively to donors, Board members, employees, vendors and others.
• Mathematical Skills: Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division, percentages, and averages.
• Reasoning Ability: Ability to organize systems, coordinate deadlines, handle logistics, interpret instructions provided in writing, orally or in diagram form.
• Computer Skills: Ability to use Microsoft Word, Excel, and Outlook; ability to use Adobe Pro; ability to use or learn quickly the donor/ticketing database software (Tessitura). Ability to research on the internet.
• Certificates, Licenses, Registrations: None required.
  
  

OTHER SKILLS AND ABILITIES:

• Exceptional attention to detail and efficient proofing skills to note and track gifts of all types and sizes and note any errors.
• Ability to work effectively and diplomatically with diverse personalities, including donors and potential donors, Board of Directors, volunteers, Symphony musicians, other staff, conductors, and guest performers.
• Pleasant manner and phone voice; customer- service oriented.
• Comfortable to greet all types of guests and have keen awareness to safety concerns.
• Ability to work effectively and gracefully under pressure.
   

COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:

• Ethics – Treats everyone with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values; Maintains confidentiality.
• Customer Service – Displays courtesy and sensitivity; Manages difficult or emotional customer situations; Meets commitments; Responds promptly to customer needs.
• Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Supports everyone's efforts to succeed.
• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Communication – Listens and gets clarification; Responds well to questions; Participates in meetings; Presents numerical data effectively; Able to read and interpret written information.
• Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; observes safety and security procedures; Respects diversity.
• Strategic Thinking and Innovation – Meets challenges with resourcefulness; Generates suggestions for improving work.
• Judgment – Includes appropriate people in decision-making process.
• Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently.
• Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality and Quantity – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Monitors own work to ensure quality; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Dependability – Is consistently at work and on time; Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan; Plans in advance for time off.
• Motivation and Initiative – Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals; Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Asks for and offers help when needed.
  
  

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include ability to use computer monitor and to read standard print documents.
 

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is occasionally exposed to moving mechanical parts such as computer printers. The noise level in the work environment is usually moderate.

If you are interested in the position, please submit a cover letter and resume to careers@orsymphony.org. No phone inquiries, please. Position is open until filled.

Download Position Description as a PDF

Part-time (12 hours per week)

Summary: The Learning & Community Engagement Coordinator (LCEC) provides key administrative and operational support and curriculum development for the Oregon Symphony’s Learning & Community Engagement program. The LCEC interacts and liaises externally with teachers and administrators within partner schools as well as representatives from community organizations to coordinate and service a broad range of school and community programming. Under the supervision of the Learning & Community Engagement Program Director (LCEPD) the LCEC participates in the planning, development, implementation and evaluation of all current and future programs.

Essential Duties and Responsibilities include the following. Other duties may be assigned. 

1. Provide ongoing administrative support to the LCEPD through the fulfillment of ticket orders for all youth and education programs, responding to educator questions and requests, the coordination of the in-hall prelude series, and the scheduling of youth concert logistics.

2. Travel occasionally within the Portland metro area to schools, libraries and other locations in the community to support logistics for ensembles and individual musicians for Informances, KinderKonzerts and Symphony Storytimes.

3. In consultation with LCEPD, classroom teachers, librarians, and OS musicians recommend curriculum goals for the full array of Oregon Symphony educational programs including but not limited to: Symphony Storytimes, KinderKonzerts, Youth Concerts and Informances.

4. In cooperation with the LCEPD, delineate critical musical concepts for each program offering with emphasis on Kinderkonzerts and Youth Concerts and incorporate them into the Kinderkonzerts scripts, Youth Concert narration and Teacher Guide lesson plans.

5. Write copy for Kinderkonzert and Young Peoples Concert Teacher Guides based on curricular goals.  Teacher Guides include lesson plans, composer biographical and repertoire information.

6. Communicate with school music staff about master class opportunities and coachings, utilizing Oregon Symphony musicians.

7. Assist with identifying and developing resources available to the community through the Oregon Symphony Learning & Community Engagement programs.

8. Other duties that may be assigned.
   
   

Education and/or Experience: Bachelor's degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.  Ability to ready music is required; music education background preferred.

APPLICATIONS

The Oregon Symphony is an equal opportunity employer and is committed to diversity, equity, and inclusion in all facets of the organization. We seek to develop a diverse candidate pool and welcome nominations and applications from all qualified candidates regardless of race, gender, sexual orientation, age, disability, religion, or national origin.

If you are interested in this position, please submit a cover letter and resume to careers@orsymphony.org. No phone inquiries, please. All submissions will be held in confidence.

Position is open until filled.

Download Position Description as a PDF

SUMMARY: The Operations Manager for Campaigns (OMC) develops, directs, manages, and coordinates systems, process, execution, and reporting for the implementation of the Oregon Symphony’s campaign initiatives.

The position provides project management and administrative support to the Senior Director of Campaigns (SDC) in addressing the Oregon Symphony’s campaign goals.

Position requires the flexibility to work evenings and weekends as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential responsibilities include management of campaign operations, plus senior staff support for the SDC and the Vice President for Development (VPD). The position duties include:

1. Provide the SDC and VPD with strategic and tactical support for campaigns, and their respective policies and procedures.

2. Develop and manage campaign operating plans and timetables, and oversee the implementation of all campaign operation activities.

3. In consultation with the SDC and the VPD, develop, implement, and oversee systems to drive, track and manage campaign reporting, prospecting/pipeline, peer prospect review, fundraising strategies, and donor stewardship. Work with senior leadership team, board, campaign volunteers, and staff to track and report measurable progress toward campaign goals and other high-priority fundraising initiatives.

4. Maintain strong relationships and communication with the senior leadership team, volunteer leaders, and other key stakeholders in support of campaign activities.

5. In consultation with the SDC, develop and implement campaign recognition and acknowledgment programs, and collaborate with the director of events to plan special campaign cultivation and stewardship events.

6. Provide executive support to the SDC for campaign planning and execution, including managing and tracking fundraising strategies, donor solicitations, and stewardship of high-level constituents. Oversee strategic deployment of the SDC’s time and smooth operation of the SDC’s calendar of priority activities including cultivation/solicitation appointments and contact reports, including but not limited to anticipating deadlines, preparing draft documents, proposals and communiques, and conducting select stewardship contacts.

7. Coordinate with the president’s executive assistant in scheduling the president’s campaign visits and/or hosted events and appearances. Ensure timely communication/information with the president’s executive assistant to prepare the president’s participation.

8. Develop and coordinate select special projects and activities among the president’s office, development office, and key internal/external constituents in support of campaigns.

9. Represent the SDC at specified meetings, and/or participate in development team meetings and on other committees/task forces, as directed.

1. As time permits, provide executive support to the VPD. Other duties as assigned.

QUALIFICATIONS:

This position requires outstanding skills in project design and management, administrative systems and reporting, collaborative relationship building, and complex and sensitive internal and external communications.

• Education and/or Experience: Bachelor’s degree (BA); basic understanding of fundraising and at least one year of related experience; Equivalent combination of education and experience will be considered.
• Exceptional skills in project design and management, administrative systems and reporting; and organizational skills; self-starter; ability to manage multiple projects simultaneously; adept at working in a fast-paced arts environment.
• Excellent customer service focus and skills; ability to collaborate effectively across teams, manage and grow relationships, interact effectively/empathetically and build rapport with people from a wide variety of backgrounds.
• Familiarity with the use and applications of a donor database software, and programs in the Microsoft Office suite with particular strength in Excel, are essential. Experience with Tessitura a plus.
• Quantitative and logic skills; ability to budget and forecast with accuracy. Positive, imaginative, and pragmatic approach to problem-solving.
• Sense of humor required. Passion for live symphonic music a plus. 
  
  

If you are interested in the position, please submit a cover letter and resume to careers@orsymphony.org. No phone inquiries, please. Position is open until filled.

Download Position Description as PDF

SUMMARY: Serves as front-line representative of the Oregon Symphony to the public, generating revenue through outbound sales and fundraising calls.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned.

• Sell Oregon Symphony (OSA) concert subscriptions, tickets and memberships by phone at the facility provided by the OSA, from leads furnished by the OSA.
• Develop and be able to utilize a detailed working knowledge of concert event information, program content, target audience profiles, membership benefits and donor events.
• Develop and be able to utilize a working knowledge of seating sections and pricing at Symphony venues.
• Develop competency in Tessitura database software to process orders, receive donations and review constituent data.
• Participate in sales campaigns as directed by the Teleservices Manager and Patron Services Manager.
• On leads furnished by the OSA, generate a minimum of 15 sales calls per hour during each hour of the assigned shift.
• Use an organized bring-up system on all call-backs to ensure best and most efficient sales strategy.
• Promptly follow up on all leads furnished.
• Function as a member of the Patron Services Team, providing support to other Team members as well as assisting in the training of new staff.
• Attend weekly Team Meetings.
• Accurately complete all necessary records and paperwork on time.
• Maintain strict confidentiality regarding all information and leads provided by the OSA as proprietary to the OSA.
• Represent the OSA with integrity, handling all business related to the OSA and its employees and patrons courteously, professionally and in an efficient and confidential manner.
• Teleservices PSRs are also required to assist the operation of the Ticket Office in the following areas:
  1. Be available to work a minimum of 1 concert or ticket office shift per month.
  2. Assist the ticket office during peak sales times, as assigned and when available within their weekly 29.75 hour maximum.
  3. Spend a portion of each shift handling inbound calls from the ticket office queue, taking inbound calls from 6–9 pm and at other times as directed.

REQUIRED HOURS / WORK SCHEDULE: The call-center is open from 1–9 pm, Monday through Friday. Teleservices PSRs must regularly work the prime calling hours of 5–9 pm, Monday through Thursday, to be of maximum effectiveness. In addition, PSRs are expected to work some Friday shifts as directed by Teleservices Manager. Friday shifts begin no later than 6 pm and continue until 9 pm.

PSRs must work at least four days per week, working a minimum of 20 hours and a maximum of 29.75 hours per week. Ticket-office and concert shifts do not count towards these minimums. Additional hours, up to 40 per week, may be allocated at peak times during the Season, but only with prior approval of the Vice-President of Marketing.

Scheduling is flexible, but all changes require prior approval by the Teleservices Manager.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education and/or Experience: HS diploma and 1-2 years sales experience preferred.
• Language Skills: Ability to quickly learn to pronounce foreign names of composers, compositions and artists.
• Mathematical Skills: Ability to accurately add, subtract, multiply and calculate discount percentages.
• Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Computer Skills: Ability to quickly learn and use Tessitura database/ticketing software, working proficiency in Microsoft Outlook. Training in Tessitura is provided and two weeks’ proficiency period is given.
• Certificates, Licenses, Registrations: N/A

OTHER QUALIFICATIONS: Availability to work the required schedule and hours; excellent customer service and sales skills; exceptional communication and good organizational skills; dependability.

OTHER SKILLS AND ABILITIES: Appreciation for live symphonic music a plus.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus in order to use computer monitor. When assigned to concert duty, the employee is occasionally required to stand and walk and must occasionally lift and/or move up to 10 pounds.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts such as computer printers. The noise level in the work environment is usually moderate.

If you are interested in the position, please submit a cover letter and resume to careers@orsymphony.org. No phone inquiries, please.
Position is open until filled.

Download Position Description as PDF