Careers

Audition dates: May 8–10, 2018 

Base compensation for the 38-week 2017/18 Season: Assistant Principal, $59,342.46 (Includes EMG and instrument maintenance/insurance allowance)
Compensation for 2018/19 Season: Subject to collective bargaining

Benefits include: Fully paid medical/dental insurance, LTD, AFM pension plan, and paid parking 

Mail your $100 refundable deposit with your one-page resume to:

Leah Ilem, Orchestra Personnel Manager
Auditions: Oregon Symphony
921 SW Washington, Suite 200
Portland, OR 97205 

Applications must be received no later than: March 20, 2018

View Audition Repertoire

Please direct further correspondence or questions to Leah Ilem, orchestra personnel manager.

No phone inquiries, please.

 

Part Time – Hourly, Represented (IATSE Local 28)

The Oregon Symphony Association utilizes four lead crew members throughout the performance season.  The role of these individuals is to support the Stage Manager and Concert Managers in planning and executing rehearsals, performances, auditions, and other community or internal events where it pertains to stage work; specifically in regards to the setting and striking of staging, and transporting and setting instruments and related orchestral equipment. These events happen at the Arlene Schnitzer Concert Hall, as well as Willamette University in Salem, Baumann Auditorium in Newberg, and various other venues including primary, secondary schools and other community venues. This particular listing is for someone with lighting experience.

Job Summary: Provides technical and logistical support for theatrical events and presentations. Duties include, but are not limited to: moving, installing, operating and disassembling scenery, props, lighting, sound and video equipment, as well as handling and applying costumes and wigs.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES of the job as determined by department may include assisting or performing the following:

1. Installation and operation of production elements
2. Construction, placing and hanging of scenery and curtains
3. Rigging of theaters
4. Operating and maintaining all paraphernalia of theaters
5. Repairing and operating stage scenery, curtains, properties
6. Repairing and operating public address systems, intercom and In-house video monitoring apparatus
7. Repairing and operating lighting systems, projection systems, etc.
8. Maintaining; cleaning; drying; pressing; sorting; handling; distributing; hanging; unpacking; repacking; repairing costume items
9. The general supervision of all items of costumes, wardrobe and costume/wardrobe accessories
10. Assisting in the dressing of and making changes for all performers, and in creating hairstyles, styling and dressing, hair and Wigs

MARGINAL JOB FUNCTIONS AND RESPONSIBILITES:

1. Other duties incidental to or necessary for the performance of the foregoing

QUALIFICATIONS AND SKILLS REQUIRED:

1. Read, write, speak, and comprehend English
2. Respond to visual, verbal and sound cues
3. Work as a member of a team
4. Ability to work at pace required for task, either fast or slow.

EDUCATION AND TRAINING EXPERIENCE REQUIREMENTS:

1. High school diploma or equivalent
2. Minimum 3 years of experience in professional theatrical type work.
3. Working knowledge of multiple generations and multiple brands of lighting consoles, examples: 2 scene preset/ older memory console/ Martin M1/ ETC Express, Obsession 2, Eos
4. Ability to work on or oversee the safe installation and operation of theatrical and stage lighting. This may also include designing, programming, and running lights for shows in a dynamic and time-sensitive environment.
5. General computer skills: basic knowledge of Microsoft office or other equivalent programs. Ability to troubleshoot basic networking and device operations critical to a performance.
6. Ability to interpret and occasionally create technical drawings, schematics, or blueprints either by hand or with software.
7. Commitment first and foremost to the OSA for the duration of the 38 week performance season from September through May.

PHYSICAL DEMANDS:

(Note: The physical demands described here are representative of those that must be met by an employee, individually or as part of a team, to successfully perform the essential functions of this Job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. For the purposes of this job description, “seldom” shall mean less than 5% of work shift, “occasionally” shall mean 6–33% of the work shift, 'frequently' shall mean 34–66% of work shift, and “continuously” shall mean 67–100% of work shift.)

1. Sitting, standing and/or walking frequently, for 3–6 hours
2. Lift up to 50 pounds frequently, unassisted; lift up to 75 pounds occasionally, typically assisted
3. Carry up to 50 pounds frequently, unassisted; carry up to 75 pounds occasionally, typically assisted
4. Push/pull up to 500 pounds frequently, typically on wheels
5. Do the following occasionally, as tasks require:

Stand, Bend, Twist, Crouch, Kneel, Crawl, Walk on an uneven surface, Walk backwards, around obstacles or stairs, while carrying objects, Climb stairs, Climb ladders, Work at heights, Reach above shoulder height, Use arms and wrists, Grasp, Squeeze…

6. Do the following frequently or continuously, as tasks require:

Walk on a level surface
Use hands

7. Work in the following environments continuously for shift:

Inside
Moderately Dusty

8. Work in the following environments frequently during shift:

Moderate to severe noise
Moderate to severe darkness

9. Work in the following environments occasionally during shift:

Outside
Moderate to extreme heat, up to 95'
Moderate to extreme cold, down to 30'

LICENSING OR OTHER SPECIAL CERTIFICATIONS REQUIRED:

1. Valid US Driver’s License
2. Membership in IATSE Local 28 will be required upon hiring.
3. Some certifications required for special assignments (i.e. forklift).

COMPETENCIES:         

• Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Dependability – Is consistently at work and on time; Follows instructions; responds to management direction; Takes responsibility for own actions; Commits to long hours of work when necessary to reach goals.
• Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.
•  Interpersonal Skills – Inspires respect and trust; Treats others with respect; Maintains confidentiality; Listens to others without interrupting.
• Communication – Speaks and writes clearly, informatively and persuasively in positive or negative situations; Edits work for spelling and grammar; Listens and gets clarification; Participates in meetings.
• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
• Project Management – Develops project plans; Completes projects on time and budget.
• Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Keeps commitments; Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment; Observes safety and security procedures.
• Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives; Develops realistic action plans
• Quality/Quantity – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality; completes work in a timely manner; Strives to increase productivity; Generates suggestions for improving work.
• Some knowledge of or experience with Music, Professional musicians, Classical, Jazz, or other Symphonic music and associated instruments.

Position will remain open until filled

Interested parties may submit a résumé with cover letter to careers@orsymphony.org. Position will remain open until filled.

No telephone calls, please.

Download position description as pdf

 

SUMMARY: Serves as front-line representative of the Oregon Symphony to the public, generating revenue through outbound sales and fundraising calls.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned.

• Sell Oregon Symphony (OSA) concert subscriptions, tickets and memberships by phone at the facility provided by the OSA, from leads furnished by the OSA.
• Develop and be able to utilize a detailed working knowledge of concert event information, program content, target audience profiles, membership benefits and donor events.
• Develop and be able to utilize a working knowledge of seating sections and pricing at Symphony venues.
• Develop competency in Tessitura database software to process orders, receive donations and review constituent data.
• Participate in sales campaigns as directed by the Teleservices Manager and Patron Services Manager.
• On leads furnished by the OSA, generate a minimum of 15 sales calls per hour during each hour of the assigned shift.
• Use an organized bring-up system on all call-backs to ensure best and most efficient sales strategy.
• Promptly follow up on all leads furnished.
• Function as a member of the Patron Services Team, providing support to other Team members as well as assisting in the training of new staff.
• Attend weekly Team Meetings.
• Accurately complete all necessary records and paperwork on time.
• Maintain strict confidentiality regarding all information and leads provided by the OSA as proprietary to the OSA.
• Represent the OSA with integrity, handling all business related to the OSA and its employees and patrons courteously, professionally and in an efficient and confidential manner.
• Teleservices PSRs are also required to assist the operation of the Ticket Office in the following areas:
  1. Be available to work a minimum of 1 concert or ticket office shift per month.
  2. Assist the ticket office during peak sales times, as assigned and when available within their weekly 29.75 hour maximum.
  3. Spend a portion of each shift handling inbound calls from the ticket office queue, taking inbound calls from 6–9 pm and at other times as directed.

REQUIRED HOURS / WORK SCHEDULE: The call-center is open from 1–9 pm, Monday through Friday. Teleservices PSRs must regularly work the prime calling hours of 5–9 pm, Monday through Thursday, to be of maximum effectiveness. In addition, PSRs are expected to work some Friday shifts as directed by Teleservices Manager. Friday shifts begin no later than 6 pm and continue until 9 pm.

PSRs must work at least four days per week, working a minimum of 20 hours and a maximum of 29.75 hours per week. Ticket-office and concert shifts do not count towards these minimums. Additional hours, up to 40 per week, may be allocated at peak times during the Season, but only with prior approval of the Vice-President of Marketing.

Scheduling is flexible, but all changes require prior approval by the Teleservices Manager.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education and/or Experience: HS diploma and 1-2 years sales experience preferred.
• Language Skills: Ability to quickly learn to pronounce foreign names of composers, compositions and artists.
• Mathematical Skills: Ability to accurately add, subtract, multiply and calculate discount percentages.
• Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Computer Skills: Ability to quickly learn and use Tessitura database/ticketing software, working proficiency in Microsoft Outlook. Training in Tessitura is provided and two weeks’ proficiency period is given.
• Certificates, Licenses, Registrations: N/A

OTHER QUALIFICATIONS: Availability to work the required schedule and hours; excellent customer service and sales skills; exceptional communication and good organizational skills; dependability.

OTHER SKILLS AND ABILITIES: Appreciation for live symphonic music a plus.

COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies.

• Problem Solving – Identifies and resolves problems in a timely manner; uses reason even when dealing with emotional topics.
• Technical Skills – Strives to continuously build knowledge and skills; shares expertise with others.
• Customer Service – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
• Interpersonal Skills – Maintains confidentiality; listens to others without interrupting; keeps emotions under control; exhibits confidence in self and others.
• Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
• Teamwork – Gives and welcomes feedback; contributes to building a positive team spirit; supports everyone's efforts to succeed.
• Ethics – Inspires respect and trust and treats everyone with respect; works with integrity and ethically; upholds organizational values.
• Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; promotes a harassment-free environment; observes safety and security procedures; uses equipment and materials properly.
• Judgment – Exhibits sound and accurate judgment.
• Motivation – Demonstrates persistence and overcomes obstacles; measures self against standard of excellence.
• Planning/Organizing – Uses time efficiently.
• Professionalism – Reacts well under pressure; accepts responsibility for own actions.
• Quality and Quantity – Demonstrates accuracy and thoroughness; meets productivity standards; completes work in timely manner; strives to increase productivity.
• Adaptability – Adapts to changes in the work environment.
• Dependability – Is consistently at work and on time; follows instructions, responds to management direction.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus in order to use computer monitor. When assigned to concert duty, the employee is occasionally required to stand and walk and must occasionally lift and/or move up to 10 pounds.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts such as computer printers. The noise level in the work environment is usually moderate.

 

To apply, please submit a cover letter and resume to careers@orsymphony.org. No phone inquiries, please.
Position is open until filled.

Download Position Description as PDF