Careers

Audition to be held November 26–28, 2018 

Base compensation for the 2018/19, 38-week season: Section: $54,559.30 (Includes EMG and instrument maintenance/insurance allowance)

Benefits include: fully paid medical/dental insurance, LTD, AFM pension plan, and paid parking

Mail $100 refundable deposit check with one-page resume to:

Leah Ilem, Orchestra Personnel Manager
Auditions: Oregon Symphony
921 SW Washington, Suite 200
Portland, OR 97205

Applications must be received no later than October 10, 2018.

Further correspondence by email. No phone inquiries, please.

Audition Repertoire (PDF)

SUMMARY: The Art Director oversees the design of collateral materials for Oregon Symphony administrative departments based on approved branding images for the organization by upholding brand and graphic standards as well as performing the following duties:
 

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.

1. Provide visual design input and ideas as well as develop designs from conceptual mockups to finalized designs within multiple digital channels (websites, display ads, social platforms, mobile, etc.)
2. Creates season campaign graphic concepts, subscription and single ticket sales-related collateral and print advertising, newsletters; event invitations; letterhead, envelopes, business cards and other General Office materials.
3. Maintains a graphic/branding standard of excellence throughout the organization including reviewing out-sourced materials. 
4. Establishes and maintains consistency between print and digital branding materials
5. Selects fonts, palate, illustration and photography to be used in each concert season campaign.
6. Creates images appropriate for multi-media uses. 
7. Advises/consults with Marketing, Development, Artistic Operations & Education and Community Engagement Departments.
8. Oversees design team, including a full-time designer and a full-time production manager and provides art direction on all design projects, both print and digital.
9. Performs other duties as may be assigned.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education and/or Experience: Minimum five years’ experience in print and digital design including two year supervisory experience.
• Language Skills:  Ability to communicate clearly verbally and in writing.                                
• Mathematical Skills: Ability to calculate printing costs, size/dimension of advertising and other collateral.                                            
• Reasoning Ability: Ability to analyze creative and logistical issues and envision viable options.
• Computer Skills:  Excellent Adobe CS skills (InDesign, Photoshop, Illustrator) Knowledge of Dreamweaver a plus. Working knowledge of Microsoft Office, Word. Must be comfortable in a PC and Mac environment.                        
• Certificates, Licenses, Registrations: None required
  
  

OTHER QUALIFICATIONS:                  

Familiarity with local print and related vendors required. Multi-media (including print and digital) experience a must.

OTHER SKILLS AND ABILITIES: 

Ability to complete significant volume of projects by deadline while maintaining emphasis on creativity and design cohesion.
 

To apply, please submit a cover letter, resume and samples of your design work (PDF or link) to careers@orsymphony.org. No phone inquiries, please. Position is open until filled.

Download Position Description as PDF

SUMMARY: Serves as front-line representative of the Oregon Symphony to the public, generating revenue through outbound sales and fundraising calls.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned.

• Sell Oregon Symphony (OSA) concert subscriptions, tickets and memberships by phone at the facility provided by the OSA, from leads furnished by the OSA.
• Develop and be able to utilize a detailed working knowledge of concert event information, program content, target audience profiles, membership benefits and donor events.
• Develop and be able to utilize a working knowledge of seating sections and pricing at Symphony venues.
• Develop competency in Tessitura database software to process orders, receive donations and review constituent data.
• Participate in sales campaigns as directed by the Teleservices Manager and Patron Services Manager.
• On leads furnished by the OSA, generate a minimum of 15 sales calls per hour during each hour of the assigned shift.
• Use an organized bring-up system on all call-backs to ensure best and most efficient sales strategy.
• Promptly follow up on all leads furnished.
• Function as a member of the Patron Services Team, providing support to other Team members as well as assisting in the training of new staff.
• Attend weekly Team Meetings.
• Accurately complete all necessary records and paperwork on time.
• Maintain strict confidentiality regarding all information and leads provided by the OSA as proprietary to the OSA.
• Represent the OSA with integrity, handling all business related to the OSA and its employees and patrons courteously, professionally and in an efficient and confidential manner.
• Teleservices PSRs are also required to assist the operation of the Ticket Office in the following areas:
  1. Be available to work a minimum of 1 concert or ticket office shift per month.
  2. Assist the ticket office during peak sales times, as assigned and when available within their weekly 29.75 hour maximum.
  3. Spend a portion of each shift handling inbound calls from the ticket office queue, taking inbound calls from 6–9 pm and at other times as directed.

REQUIRED HOURS / WORK SCHEDULE: The call-center is open from 1–9 pm, Monday through Friday. Teleservices PSRs must regularly work the prime calling hours of 5–9 pm, Monday through Thursday, to be of maximum effectiveness. In addition, PSRs are expected to work some Friday shifts as directed by Teleservices Manager. Friday shifts begin no later than 6 pm and continue until 9 pm.

PSRs must work at least four days per week, working a minimum of 20 hours and a maximum of 29.75 hours per week. Ticket-office and concert shifts do not count towards these minimums. Additional hours, up to 40 per week, may be allocated at peak times during the Season, but only with prior approval of the Vice-President of Marketing.

Scheduling is flexible, but all changes require prior approval by the Teleservices Manager.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education and/or Experience: HS diploma and 1-2 years sales experience preferred.
• Language Skills: Ability to quickly learn to pronounce foreign names of composers, compositions and artists.
• Mathematical Skills: Ability to accurately add, subtract, multiply and calculate discount percentages.
• Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Computer Skills: Ability to quickly learn and use Tessitura database/ticketing software, working proficiency in Microsoft Outlook. Training in Tessitura is provided and two weeks’ proficiency period is given.
• Certificates, Licenses, Registrations: N/A

OTHER QUALIFICATIONS: Availability to work the required schedule and hours; excellent customer service and sales skills; exceptional communication and good organizational skills; dependability.

OTHER SKILLS AND ABILITIES: Appreciation for live symphonic music a plus.

COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies.

• Problem Solving – Identifies and resolves problems in a timely manner; uses reason even when dealing with emotional topics.
• Technical Skills – Strives to continuously build knowledge and skills; shares expertise with others.
• Customer Service – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
• Interpersonal Skills – Maintains confidentiality; listens to others without interrupting; keeps emotions under control; exhibits confidence in self and others.
• Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
• Teamwork – Gives and welcomes feedback; contributes to building a positive team spirit; supports everyone's efforts to succeed.
• Ethics – Inspires respect and trust and treats everyone with respect; works with integrity and ethically; upholds organizational values.
• Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; promotes a harassment-free environment; observes safety and security procedures; uses equipment and materials properly.
• Judgment – Exhibits sound and accurate judgment.
• Motivation – Demonstrates persistence and overcomes obstacles; measures self against standard of excellence.
• Planning/Organizing – Uses time efficiently.
• Professionalism – Reacts well under pressure; accepts responsibility for own actions.
• Quality and Quantity – Demonstrates accuracy and thoroughness; meets productivity standards; completes work in timely manner; strives to increase productivity.
• Adaptability – Adapts to changes in the work environment.
• Dependability – Is consistently at work and on time; follows instructions, responds to management direction.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus in order to use computer monitor. When assigned to concert duty, the employee is occasionally required to stand and walk and must occasionally lift and/or move up to 10 pounds.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts such as computer printers. The noise level in the work environment is usually moderate.

To apply, please submit a cover letter and resume to careers@orsymphony.org. No phone inquiries, please.
Position is open until filled.

Download Position Description as PDF

The Oregon Symphony seeks applicants for Development Associate, responsible for gift processing, project managing acknowledgements, database coordination, support for development leadership and team. The positon duties include:

Database Gift Processing

• Prepare gifts for processing
• Deposit checks to bank daily
• Segment and prepare daily gift batches for distribution and sign-off
• Coordinate and execute gift batch entry and posting into the database
• Prepare and deliver gift batch entry collateral for Finance
• Process and track matching gifts, stock transfer info, IRA distributions, soft credit via donor advised fund, etc.
   

Acknowledgement Letters

• Data extraction and segmentation
• “Quality engineering” process to find and implement efficiencies
• Customizing and printing letters
• Distributing and project managing letter signatures
• Mailing letters in a timely and organized manner
   

Database

• Pull reports and queries from the Tessitura database
• Routine and case-by-case data extraction
• Database hygiene
• Maintain records of gifts, transmittals and receipts in database and hard copy files
   

VP and Development Team Support

• Manage routing documents/lists to the Development team for review
• Coordination and execution of prospect research including obituary research
• VP and leadership support (creating and maintaining a call list, calendar assistance)
• Backup support for events
• Backup support for donor cultivation and stewardship
• Answering the phone at the front desk
• Other duties as assigned

The position requires occasional evening and weekend work in connection with special events.

QUALIFICATIONS: The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education and/or Experience: Associate’s degree (AA) or equivalent from two-year college or technical school; basic understanding of fundraising and 1-3 years of related experience preferred.
• Language Skills: Ability to write clearly with proper spelling and grammar to produce gift acknowledgments. Ability to speak effectively to donors, Board members, employees, vendors and others.
• Mathematical Skills: Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division, percentages, and averages.
• Reasoning Ability: Ability to organize systems, coordinate deadlines, handle logistics, interpret instructions provided in writing, orally or in diagram form.
• Computer Skills: Ability to use Microsoft Word, Excel, and Outlook; ability to use or learn quickly the donor/ticketing database software (Tessitura). Ability to research on the internet.
• Certificates, Licenses, Registrations: None required.
  
  

OTHER SKILLS AND ABILITIES:

• Exceptional attention to detail and efficient proofing skills to note and track gifts of all types and sizes and note any errors.
• Ability to work effectively and diplomatically with diverse personalities, including donors and potential donors, Board of Directors, volunteers, Symphony musicians, other staff, conductors, and guest performers.
• Pleasant manner and phone voice; customer- service oriented.
• Comfortable to greet all types of guests and have keen awareness to safety concerns.
• Ability to work effectively and gracefully under pressure.

To apply for this position, please send a cover letter, resume, and names and contact information for three professional references to  careers@orsymphony.org. No phone inquiries, please. Position is open until filled.

Download Position Description as PDF

SUMMARY: Serve as front-line Ticket Office Representative of the Oregon Symphony providing exceptional customer service in the ticket office, concert hall, and Symphony events.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.

1. Maintain a detailed, proficient, and working knowledge of:

Tessitura systems

• Create, update and recognize all coded information on an account
• Maintain and alter accounts – exchange tickets, take payments, add/remove tickets, add/remove options, etc.;

Concert Event information

• Season, single, and general admission ticket event codes;
• Hall section map, appropriate ticket types, and pricing for all events;
• Look up seats/maps and sell events on new and existing accounts;

Programs, products, community events, panel discussions, and all other Symphony endeavors

Ticket Office policies

2. Provide exceptional customer service by:

Selling tickets to Symphony concerts at the Oregon Symphony Ticket Office and the Arlene Schnitzer Concert Hall requiring weekday, weekend, and evening work during the Symphony Season

Answering incoming phone calls directed to the ticket office and greeting walk-in patrons;

• Providing helpful information and assistance to patrons and staff in a pleasant and efficient manner
• Ascertain customer needs and make product recommendations that meet those needs using consultative sales techniques to ensure all subscriber benefits are explained and revenue is maximized

3. Assist in the operation of the Ticket Office:

• Assemble ticket packets and other mailings as needed
• Balance cash and checks against sales - both daily at the Symphony Ticket Office and at each performance when working at the concert hall ticket booth
• Participate in concert preparation as needed including printing and assembling will call tickets, printing updated seating reports, processing online orders, and handling last minute seat change requests

4. Assist with special projects as needed:

• Staff Symphony tables at selected events by answering questions, handing out materials, and collecting information, while maintaining a pleasant and professional disposition as a representative of the Oregon Symphony
• Help with giveaways and contests
• Staff and assist with once-a-year Symphony Gala and community concert

QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education and/or Experience: Employment experience in a customer service or retail sales position required. One year experience in a ticket/box office greatly preferred 
• Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization
• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent
• Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations
• Computer Skills: To perform this position successfully, an individual should have a familiarity with CRM software, Tessitura a plus; Microsoft Office software including Excel, Word for Windows, and Outlook
• Certificates, Licenses, Registrations: None required.

COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies.

• Ethics and Professionalism: Treats others with respect and tact; Keeps commitments; Inspires the respect and trust of others; Works ethically and with integrity; Maintains confidentiality; Keeps emotions under control; Reacts well under pressure; Accepts responsibility for own actions.
• Customer Service: Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Teamwork: Balances team and individual responsibilities; Exhibits confidence in self and others; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed.
• Organizational Support: Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values; Displays orientation to profitability and contributes to profits and revenue; Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment; Observes safety and security procedures.
• Quality and Quantity: Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Measures self against standard of excellence; Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Uses time efficiently.
• Problem Resolution: Identifies problems in a timely manner; Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Uses reason even when dealing with emotional topics or people.
• Communication - Speaks clearly and persuasively in positive or negative situations; Listens without interrupting and gets clarification; Responds well to questions; Participates in meetings; Writes clearly and informatively; Able to read and interpret written information.
• Judgment: Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process.
• Motivation and Initiative: Demonstrates persistence and overcomes obstacles; Looks for and takes advantage of opportunities; Asks for and offers help when needed; Strives to continuously build knowledge and skills; Shares expertise with others.
• Dependability: Follows instructions, responds to management direction; Completes tasks on time or notifies appropriate person with an alternate plan; Is consistently at work and on time; Arrives at meetings and appointments on time.
• Adaptability: Adapts to changes in the work environment; Changes approach or method to best fit the situation.

Other Skills and Abilities: Exceptional customer service skills, strong attention to detail, ability to work in a fast-paced, multitask, team environment, basic computer and typing skills required, appreciation for live symphonic music a plus, sense of humor.

Other Qualifications: Ability to work nights and weekends during concert season, occasionally on short notice.

Hours: 35 hours weekly Full-Time Position; work will be conducted at the Symphony business offices or Arlene Schnitzer Concert Hall. Scheduling may change seasonally. Any changes to the posted schedule must be approved by the Supervisor at least 24 hours in advance. Person in this position must be able to work a flexible schedule that will include some evening and weekend hours during the Symphony season.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus for use of computer monitor and proof-reading of print materials.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts such as computer printers. The noise level in the work environment is usually moderate.

To apply please submit a cover letter and resume to careers@orsymphony.org. No phone inquiries, please. Position is open until filled.

Download Position Description as a PDF

The Annual Fund Director is a new leadership position within the development department. The position will be one of three direct reports to the Vice President for Development. The Director will supervise some staff, with oversight for the pipeline for individual giving and the business operations of the department.

The Annual Fund Director Candidate will have 3-plus years of experience in annual fund work with experience in database management, segmentation, MOVES management, and donor communication. Our candidate is looking for an opportunity to gain experience in supervision, goal-setting and focusing their detail-oriented skills on a systems approach to development. 

The successful candidate will step into this newly upgraded position at an exciting time. In FY17, we set a new record with $8.4 million in contributed revenue, up more than 9% year-over-year, and 2% above an aggressive goal. Our annual gala has set records for four consecutive years, with gross proceeds exceeding $1 million in both 2017 and 2018. The Board leads by example, sustaining a level of significant investment that has been an integral element of our success.

SUMMARY: The Annual Fund Director is responsible for oversight of annual fund, events, and operations of the Development program. Position focuses on two primary areas of responsibility:

1. Combined annual portfolio valued at $1M+:

• Supervision of Annual Giving Manager with portfolio of direct mail, email, and telefunding programs totaling $500K+ annually from outreach to donors and prospects up to $999
• Supervision of part-time Gift Officer with portfolio of donors and donor prospects between $1,000 and $2,499 totaling $200K+ annually
• Personal portfolio valued at $500K+ (specific goal to be factored each year) comprised of donors and donor prospects between $2,500 and $5,000+

 2. Oversight for the business operation of the Development program:

• Supervision of Development Associate, who executes all aspects of gift processing (daily mail, deposit, gift entry, batch reports and review, acknowledgments)
• Supervision of Events Coordinator, who designs and executes donor events, meetings, and other related programs
• Oversight and Improvement of fundraising systems, including Tessitura database usage, coordination with Finance, IT, Production and other administrators. May include: reporting, forecasting, and reconciliation, list building and queries, budget management, supervision of subcontracted services as needed
• Quality-manage process and documentation to ensure thoughtful stewardship as well as smooth operation, efficiency, and compliance with applicable law and best practice
• Position requires the flexibility to work evenings and weekends as needed during concert season.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Pipeline development of donors from $100 to $5,000+, collaborating as needed with the VP for Development on goal setting, campaign strategies, and prospect identification methods.
• Donor Portfolio ($2,500 - $5,000+ range), developing individual strategies for each donor to ensure regular contact with appropriate Symphony representatives.
• Supervise Annual Giving Manager, part time Gift Officer, Events Coordinator, Development Associate, and subcontractors as needed to meet annual fund goals.
• Provide leadership and oversight to develop and ensure robust processes for gift coding and entry, acknowledgment, pledge tracking and invoicing, program book donor listings, donor stewardship program, and other key operational elements.
• Establish and maintain complete, timely, and accurate record-keeping in Tessitura for all direct reports and personal portfolio.
• Take responsibility to ensure accurate gift entry, acknowledgments, and pledge invoices for donors in assigned portfolio, and oversee direct reports in doing so.
• When requested, assist in providing staff support to board development committees.
• Other duties as assigned.

QUALIFICATIONS:

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree plus 3-5 years’ experience in Development, specifically with annual fund campaigns and leadership annual giving; OR equivalent combination of education and experience. Evidence of ability to achieve goals. 
• Strong leadership and organizational skills; self-starter; ability to manage multiple projects simultaneously; ability to effectively manage and grow relationships. 
• Outstanding communication skills, both interpersonal and written; excellent customer service focus and skills; ability to interact effectively and empathetically, and build rapport, with people from a wide variety of backgrounds.
• Robust knowledge of use and applications of a donor database software, and of Excel and other programs in the Microsoft Office suite, are essential. Experience with Tessitura a plus.
• Quantitative and logic skills; ability to budget and forecast with accuracy. Positive, imaginative, and pragmatic approach to problem-solving.
• Sense of humor required. Passion for live symphonic music a plus. 

All inquiries should be directed to Nonprofit Professionals Now (503-274-1977). Application deadline: August 19, 2018. 

Learn More & Apply

Part Time – Hourly, Represented (IATSE Local 28)

The Oregon Symphony Association utilizes four lead crew members throughout the performance season.  The role of these individuals is to support the Stage Manager, Assistant Stage Manager, and the Concert Managers in planning and executing rehearsals, performances, auditions, and other community or internal events where it pertains to stage work; specifically in regards to the setting and striking of staging, and transporting and setting instruments and related orchestral equipment. These events happen at the Arlene Schnitzer Concert Hall, as well as Willamette University in Salem, Baumann Auditorium in Newberg, and various other venues including primary, secondary schools and other community venues. Having experience and strengths in at least one of the following areas are essential for this position - stage lighting, audio reinforcement, and orchestral percussion equipment.

SUMMARY: The Lead Stage Employee provides technical and logistical support for theatrical events and presentations. Duties include, but are not limited to: moving, installing, operating and disassembling scenery, props, lighting, sound and video equipment, as well as handling and applying costumes and wigs.
 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Installation and operation of production elements

2. Construction, placing and hanging of scenery and curtains

3. Rigging of theaters

4. Operating and maintaining all paraphernalia of theaters

5. Repairing and operating stage scenery, curtains, properties

6. Repairing and operating public address systems, intercom and In-house video monitoring apparatus

7. Repairing and operating lighting systems, projection systems, etc.

8. Maintaining; cleaning; drying; pressing; sorting; handling; distributing; hanging; unpacking; repacking; repairing costume items

9. The general supervision of all items of costumes, wardrobe and costume/wardrobe accessories

10. Assisting in the dressing of and making changes for all performers, and in creating hairstyles, styling and dressing, hair and Wigs

11. Other duties incidental to or necessary for the performance of the foregoing

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education and/or Experience – High school diploma or equivalent. Minimum 3 years of experience in professional theatrical type work and a working knowledge of stage equipment, maintenance of same, as well as sound and lighting operations.                       
• Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively to customers or employees of organization.
• Mathematical Skills  - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals             
• Reasoning Ability - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.     
• Computer Skills - To perform this job successfully, an individual should have knowledge of, or ability to quickly learn; Email; Spreadsheet software and Word Processing software.
• Certificates, Licenses, Registrations - Valid Oregon or Washington driver's license (non-commercial); good driving record.
• Scheduling - Commitment first and foremost to the OSA for the duration of the 38 week performance season from September through May. Must be able to work evenings and weekends. Travel required when orchestra is on tour.
  
  

REPRESENTATIONS:  This position is included in the bargaining unit represented by IATSE Local 28.

OTHER SKILLS AND ABILITIES:  Acute safety consciousness and alert, quick reactions necessary to handle unexpected and potentially hazardous situations; ability to work effectively and diplomatically with diverse personalities, including orchestra musicians, efficiency and professionalism, represents the OSA with the highest standards of professionalism at all times, including the secure handling of equipment; good communication and excellent organizational skills; positive, confident manner; sense of humor.

COMPETENCIES:  To perform the job successfully, an individual should demonstrate the following competencies

• Problem Solving - Gathers and analyzes information skillfully; Anticipates and resolves problems in a timely manner; Uses reason even when dealing with emotional topics.
• Customer Service - Manages difficult or emotional customer (internal and external) situations; Responds promptly to customer needs; Solicits feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Focuses on solving conflict; Maintains confidentiality; Listens to others without interrupting; Remains open to others' ideas.
• Communication - Speaks clearly and persuasively in positive or negative situations; Communicates changes promptly and effectively; Supports those affected by change; Listens and gets clarification; Responds well to questions; Participates in meetings; Presents numerical data effectively; Able to read and interpret written information.
• Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed; Generates suggestions for improving work; Works well in group problem solving situations.
• Sets a Good Example - Exhibits confidence in self and others; Leads by positive example; effectively influences actions and opinions of others, Inspires respect and trust.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.
• Judgment - Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Ethics and Professionalism - Treats everyone with respect; Works with integrity and ethically; Responds well under pressure; Accepts responsibility for own actions; Keeps commitments.
• Quality and Quantity - Demonstrates accuracy and thoroughness; Measures self against standard of excellence; Looks for ways to improve and promote quality; Meets productivity standards; Completes work in timely manner; Applies feedback to improve performance; Works quickly.
• Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with change, delays, or unexpected events.
• Dependability - Is consistently at work and on time; Follows instructions, responds to management direction; Commits to long hours of work when necessary to reach goals; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Initiative - Looks for and takes advantage of opportunities; Strives to continuously build knowledge and skills; Demonstrates persistence and overcomes obstacles.
  
  

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. (Note: The physical demands described here are representative of those that must be met by an employee, individually or as part of a team, to successfully perform the essential functions of this Job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. For the purposes of this job description, “seldom” shall mean less than 5% of work shift, “occasionally” shall mean 6-33% of the work shift, 'frequently' shall mean 34–66% of work shift, and “continuously” shall mean 67–100% of work shift.)

While performing the duties of this job, the employee is regularly required to lift and safely move orchestra and stage equipment; finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand, walk and smell. The employee is occasionally required to sit, climb or balance and stoop, kneel, crouch, or crawl. The employee must be able to lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

• Sitting, standing and/or walking frequently, for 3-6 hours
• Lift up to 50 pounds frequently, unassisted; lift up to 75 pounds occasionally, typically assisted
• Carry up to 50 pounds frequently, unassisted; carry up to 75 pounds occasionally, typically assisted
• Push/pull up to 500 pounds frequently, typically on wheels
• Do the following occasionally, as tasks require:
  • Stand, Bend, Twist, Crouch, Kneel, Crawl, Walk on an uneven surface, Walk backwards, around obstacles or stairs, while carrying objects, Climb stairs, Climb ladders, Work at heights, Reach above shoulder height, Use arms and wrists, Grasp, Squeeze…
• Do the following frequently or continuously, as tasks require:
  • Walk on a level surface
  • Use hands
• Work in the following environments continuously for shift:
  • Inside
  • Moderately Dusty
• Work in the following environments frequently during shift:
  • Moderate to severe noise
  • Moderate to severe darkness
• Work in the following environments occasionally during shift:
  • Outside
  • Moderate to extreme heat, up to 95'
  • Moderate to extreme cold, down to 30'
    
    

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; outside weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate.

To apply please submit a cover letter and resume to careers@orsymphony.org. No phone inquiries, please. Position is open until filled.

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