In the event of a concert cancelation, all Oregon Symphony patrons may choose from the following options:
- Exchange your ticket(s) for another scheduled concert in the current season
- Exchange your ticket(s) for an emailed gift certificate of equal value (physical certificates are available upon request).
- Donate the value of your ticket(s). You will receive an acknowledgment of your fully tax-deductible gift.
- Request a full or partial refund
In order for the Oregon Symphony to expeditiously manage purchased tickets that are impacted by canceled concerts, ticketholders will have 90 days to act from the date of cancelation (see options listed above) on any funds associated with the concert. After this 90-day period, if no action has been taken, these funds will automatically convert to a tax-deductible donation. A receipt for this donation is available upon request by calling 503-228-1353 or emailing orsymphony@orsymphony.org
For assistance, please contact the Oregon Symphony Ticket Office by phone at 503-228-1353, email at orsymphony@orsymphony.org, or in person at the Oregon Symphony Ticket Office located at 909 SW Washington, Portland, OR 97205.