Your Oregon Symphony is dedicated to providing an accessible, enjoyable concert experience for all. If you need assistance purchasing tickets or assistance not outlined on this page, please contact our Patron Services staff.
Phone: 503-228-1353 or 800-228-7343
ADA Seating is available on the Orchestra level at all concerts. To purchase online, visit our Calendar page, choose the concert date you are interested in, click Buy Tickets, and look for the wheelchair symbols on the seat map. To order by phone, please call the Ticket Office at 503-228-1353 Monday – Friday 10 am – 9 pm & Concert Saturdays 1 pm – 6 pm. You may also purchase tickets in person at the Ticket Office at 909 SW Washington St.
Wheelchair accessible seating is reserved for the exclusive use of individuals with disabilities who require these types of features for seating. The purchase or use of these accessible seating locations by non-disabled individuals is strictly prohibited.
The entrances on both Broadway and Park streets are accessible. Curbside drop-off zones are located in front of each entrance on SW Broadway and SW Park.
Elevators reach all levels of the hall except the Upper Balcony, but please note that a limited number of stairs must be ascended to enter the Lower Balcony and Upper Mezzanine levels.
The Arlene Schnitzer Concert Hall has public restrooms that are wheelchair accessible. Restrooms are located on the Lower Level and Lower Balcony levels.
The Arlene Schnitzer Concert Hall is equipped with an infrared hearing system. Listening devices are available free of charge at the Cloak Room.
Large-print programs for Classical and Pops concerts are available at the Customer Service Table, located just inside the Broadway Street entrance. Braille programs and American Sign Language Interpretation can be made available if requested at least four weeks in advance.