Go to "Plan Your Visit" for patron safety guidelines.

Arlene Schnitzer Concert Hall Amenities

The historic Arlene Schnitzer Concert Hall has been the Oregon Symphony’s home since it reopened as a fully outfitted 2700-seat concert venue in 1984. The hall offers a wide array of services and amenities that make it easy to relax and enjoy your concert experience.

View from seat map

Detailed seat map (PDF)


Customer Service Table

Buy or exchange tickets, ask questions, leave comments, and more at our Customer Service Table, located just inside the Broadway Street entrance. Patron Services Representatives will be available to assist with any of your needs starting two hours before the concert.

Will Call

Will Call tickets can be picked up at the window outside the Broadway Street entrance with your photo ID.

Food and Beverage

A variety of snacks and drinks are available at concessions stations in the lobby and Lower Balcony levels of the hall starting one hour before the concert and at intermission.

Check out our Recommended Restaurants for some our favorite spots for a bite to eat before or after the concert.



Restrooms are located on the Lower Level (beneath the lobby) and on the Lower Balcony Level.

Coat Check

If you enter at the SW Broadway entrance, the Cloak Room is found on the opposite side of the lobby, past concessions. A small fee applies.

Finding Your Seat

Ushers located at each entrance to the hall will help you to your seat and give you your program book.

Accessible Entrances

The entrances on both Broadway and Park streets are accessible. ADA seating is available in the Orchestra and Mezzanine levels at all concerts – just let the Ticket Office know when you buy your tickets.


Elevators reach all levels of the hall except the Upper Balcony, but please note that a limited number of stairs must be ascended to enter the Lower Balcony and Upper Mezzanine levels.

Infrared Hearing System

The Arlene Schnitzer Concert Hall is equipped with an infrared hearing system. Listening devices are available free of charge at the Cloak Room.

Large-print Programs

Large-print programs for Classical and Pops concerts are available at the Customer Service Table, located just inside the Broadway Street entrance.

Plan your visit

Getting to the Hall

A comprehensive guide for getting to the Schnitz – public transportation, biking, and more.

First-Timer’s Guide

New to the Symphony? We've compiled everything you need to know to make the most of your first concert experience.


Find all the details you need to know about the concert hall, buying tickets, and other frequently asked questions.