Go to "Plan Your Visit" for patron safety guidelines.

Willamette University Smith Auditorium Amenities

Your Oregon Symphony is dedicated to providing an accessible, enjoyable concert experience for all. If you need assistance purchasing tickets or assistance not outlined on this page, please contact our Patron Services staff. 

Phone: 503-228-1353 or 800-228-7343 
Email: symphony@orsymphony.org 

Accessible Seating 

ADA Seating is available on the Orchestra level at all Oregon Symphony in Salem concerts. To purchase online, visit our Calendar page, choose the concert date you are interested in, click Buy Tickets, and look for the wheelchair symbols on the seat map. To order by phone, please call the Ticket Office at 503-228-1353 Monday – Friday 10 am – 9 pm & Concert Saturdays 1 pm – 6 pm. You may also purchase tickets in person at the Ticket Office at 909 SW Washington St. 

Wheelchair accessible seating is reserved for the exclusive use of individuals with disabilities who require these types of features for seating. The purchase or use of these accessible seating locations by non-disabled individuals is strictly prohibited. 

Accessible Entrances 

The main Smith Auditorium entrance is accessible via a ramp. A shuttle is also available from the parking lot to the concert hall. 

Elevators 

There are no elevators in Smith Auditorium. Staircases will bring you up to the balcony level seating. 

Accessible Restrooms 

Smith Auditorium has accessible restrooms on the first floor.  

Large-print Programs & Braille 

Large-print programs for all Oregon Symphony in Salem Concerts. Just stop by the Customer Service Table in the lobby. 

American Sign Language 

American Sign Language interpretation can be made available if requested at least four weeks in advance. 

 

Plan Your Visit

Getting to the Hall

A comprehensive guide for getting to Smith Auditorium – public transportation, biking, and more.

First-Timer’s Guide

New to the Symphony? We've compiled everything you need to know to make the most of your first concert experience.

FAQ

Find all the details you need to know about the concert hall, buying tickets, and other frequently asked questions.